Returns & Exchanges

At Aquaristic Online, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Please ensure all items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all clothing tags and hygiene seals remain intact.

• 3.
  Ship Your Items

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.